RIDERCOURSE CANCELLATION AND REFUND POLICY
At On the Road Again, we want everyone to have a good experience learning to ride.
Please read the following carefully to make sure you are aware of the circumstances that will cause you to forfeit your enrollment fee, and be unable to complete the course.
Learning to ride is physically demanding; if you are unsure of your abilities, please call our office at
631-862-7433 and speak to a representative.
If a student cancels or reschedules their enrollment in a class with more than 7 days notice, tuition will be refunded an amount less $10 or 10 percent of the total, whichever is greater, specified cost of the course or other such prepaid service. On the Road Again can be notified by e-mail at Info@lrn2ride.com, or by mail to 3A Marshall Dr, Selden, N.Y. 11784.
Cancellations/Rescheduling by phone will not be accepted.
If a student cancels or reschedules with less than 7 days notice & before 3pm the day before the first day of the class, tuition will be refunded less a $100 fee.
If a student cancels or reschedules after 3pm the day before class begins, the same day class begins or after class begins or doesn’t show up, there will be no refund. No make-up will be scheduled.
If a student fails to attend all scheduled classes and any makeup classes that may become necessary due to uncontrollable conditions (such as weather) there will be no refund. If makeup classes become necessary, we will attempt to schedule them at the student’s convenience.
If a student fails to bring required riding gear (sturdy, over-the ankle footwear, long sleeved shirt or jacket, long pants and full-fingered gloves), he/she will not be permitted to participate in the courseand there will be no refund.
If a student is counseled out of the class for not being able to achieve the objectives of the range exercises within the allotted time, or fails to abide by the course safety and instructional guidelines, there will be no refund.
If a student is believed to be under the influence of either a legal or illegal substance, or does not have the required license and/or permit, or for minors, notarized parental permission, they will be removed from the class and there will be no refund.
On the Road Again reserves the right to change the class times as necessary due to emergency situations (vehicle breakdowns, Acts of God, staff emergency, etc.)